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Privacy policy

Privacy Policy for Sleep Theory USA

At Sleep Theory USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. Please read this policy carefully.

What We Collect

We collect information in several ways, including when you interact with us online or make a purchase. Here’s a summary of the types of information we gather:

  • Identifiers: Your name, email address, phone number, and physical address. We use this to identify you, process orders, and communicate with you.
  • Personal Information: Details like clothing size and self-identified gender. This helps us personalize your shopping experience.
  • Commercial Information: Payment details and purchase history. We use this to fulfill orders and improve our services.
  • Internet Activity: Data such as IP addresses and browsing history. This helps us understand how you use our website and enhances security.
  • Media Content: Images or videos you share with us. We may use these for marketing purposes if you give us permission.
  • Communications: Records of your interactions with us (like emails or chats). This helps us provide better customer service.
  • Inferences: Insights drawn from the data we collect to better understand your preferences.

How We Use Your Data

We use your information to:

  • Process orders and deliver products.
  • Personalize your shopping experience.
  • Communicate with you about your orders and promotions.
  • Improve our services and marketing efforts.

How We Share Your Data

We do not sell your personal information. However, we may share it with:

  • Affiliates: Companies related to us.
  • Service Providers: Third-party partners who help us run our business (e.g., shipping companies).
  • Third Parties: Unaffiliated companies that need access to your data for specific services (e.g., payment processors).

We ensure that any third parties we work with respect your privacy.

How We Protect Your Data

We take the security of your data seriously. We use various measures to protect it from unauthorized access, including encryption and restricted access within our organization. To help keep your data safe:

  • Use strong passwords unique to each account.
  • Be cautious of phishing attempts; we will never ask for your password via email or other means.

Advertising on Other Sites

We may share your contact information with other companies for advertising purposes. If you provide information directly to platforms like Google or Facebook, their privacy policies will apply.

Minors

We do not knowingly collect personal information from children under 13 years old. If we discover that we have collected such data, we will delete it promptly. For users under 18 wishing to delete their information, please contact us at support@sleeptheory.com.

Your Rights

Under the California Consumer Privacy Act (CCPA), you have rights regarding your personal information:

  • The right to know what data we collect about you.
  • The right to request deletion of your personal information.
  • The right to opt-out of the sale of your personal information.

To exercise these rights or ask questions about this policy, please contact us at support@sleeptheory.com.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. This policy was last updated on December 19, 2024.If you wish to stop receiving marketing messages from us, please contact us or unsubscribe using the link in our emails.