Refund policy

Refund Policy Terms

Return Policy

You may exchange or request a refund for your products within 30 days of receiving your package.

To be eligible for a return, the item must be unused, in its original condition, and returned with all original packaging, tags, labels, and accessories still attached and included.

Items with removed tags, missing labels, damaged packaging, or signs of use may not be accepted for return or refund.

Changing an Item

If you wish to change an item you ordered, such as a color or size, please contact our customer service team as soon as possible so we can help reserve the new item for you.

Refund Processing

Refunds are processed once your return has been received, inspected, and approved. You will receive your refund promptly after approval, and the processing time may vary depending on your payment provider.

Damaged or Defective Items

In the event that your item arrives damaged or defective, please contact our customer service team for assistance. We will guide you through the process to resolve the issue.

Return Processing Time

After we receive your returned item, processing typically takes a few business days. You will be notified once your return has been reviewed, processed, and your refund has been issued.